FAQ

How much does shipping cost?
Shipping is free on every order across the US, and every package is tracked.

How long does delivery take?
Orders are processed within 1–3 business days. You'll receive a tracking number by email as soon as your order ships.

Can I return my order?
Yes. You have 30 days to return your item for a full refund. Please read our refund policy for details.

How do I find my size?
Every product page has a size chart in inches. Between two sizes? We recommend choosing the larger one.

Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay and Google Pay. Your payment is always secure.

Do you offer discounts when I buy more?
Yes: buy 2 items and get 10% off, buy 3 and get 15% off, buy 4 and get 20% off, and buy 5 or more and get 25% off. The discount is applied automatically at checkout.

How can I contact you?
Email us at info@roseandjamie.com. We're here Monday to Saturday, 9 AM – 6 PM ET.